Program Presentation
Within the workplace, it is common for conflicts to occur that make professional relations difficult, which affect the function of organizations.
The Specialization in Conflict Resolution and Organizational Mediation is a program that addresses conflict and negotiation in the organizational and professional context that provides the theoretical knowledge and necessary skills for the proper management of organizational conflict.
The Conflict Resolution and Organizational Mediation Program is approved by the Mediation Center of Private Law of the “Generalitat de Catalunya” (Government of Catalonia) in accordance with Act 15/2009, mediation in the field of private law, and the Order JUS/428/2012.
Who is the programme for?
The Conflict Resolution and Organizational Mediation program is aimed at professionals working in Human Resources departments and people in management positions in SMEs and large companies..
Diploma
The successful completion of the Program will allow the student to obtain the degree of Specialization in CONFLICT RESOLUTION AND ORGANIZATIONAL MEDIATION, issued by the University where he or she has registered.
The "Master in Conflict Resolution and Mediation” degree alone does not prepare someone to practice mediation, which is why people who are interested in practicing this should consult their country’s laws on mediation. The regulatory framework for family mediation in Spain, in which the requirements to practice mediation are given, include the accreditation of specific mediation training activities and inscriptions in the Mediator Registers, is composed of the following laws:
General Legislation
Amendments of the Senate - 26 June 2012- Series A. No. 6-10. 121/000005 Through a message on the Bill of mediation in civil and commercial matters Act (from the Royal Decree-act 5/2012, 5 March).
Bill of Royal Decree which develops the Act of Mediation in Civil and Commercial Matters in the field of Education, Registration and Insurance of the Professional Responsibility of Mediators -13 November 2012
Autonomous Legislation
Cataluña.
Act 1/2001, of March 15, for Family Mediation of Catalonia (BOE) no. 91)
Decret 139/2002, 14 May , de maig, pel qual s'aprova el Reglament de la Llei 1/2001, de 15 de març, de mediació familiar de Catalunya
Act 15/2009, of July 22, of mediation in the field of private law . (BOE) no. 198 of August 17, 2009)
Galicia.
Act 4/2001 dated May 31, regulating family mediation (B. O. E. no. 157 of 2 July 2001).
Valencia.
Act 7 /2001, dated November 26 DOGV No. 4138, of 29 November 2001 (BOE no. 303 of December 19 2001).
The Canary Islands.
Act 3/2005, dated June 23, for the modification of Act 15/2003, of April 8, for family mediation (BOE no. 134 of 5 June 2003)
Castilla-La Mancha.
Act 1/2006, dated April 6, of family mediation in Castile and Leon. (BOE No. 105 of 3 May 2006)
Castilla y León.
Act 1/2006, dated April 6, of family mediation in Castile and Leon. (BOE No. 105 of 3 May 2006)
The Balearic Islands.
Act 18/2006, dated November 22, of family mediation in the Balearic Islands Autonomous Community (BOE no. 303 of 20 December 2006 and BOID no. 170, 30 November 2006).
Act 14 /2010, dated December 9, family mediation in the Balearic Islands (BOE no. 16 January 19 2011)
Madrid.
Act 1/2007, dated February 21, family mediation in the Community of Madrid (BOE no. 153 of 27 June 2007 and BOCM no. 54 of 5 March 2007)
Asturias.
Act 3/2007, dated March 23, for family mediation in Asturias (BOPA no. 81 of 9 April 2007)
Basque Country.
Act 1/2008, dated February 8, for family mediation in the Basque Country (BOPV no. 34 of 18 February 2008)
The Canary Islands
Act 15/2003, dated April 8, for family mediation (BOE no. 134 Of 5 June 2003 and BOC no. 85 of 6 may 2003).
Act 3/2005, dated June 23, for the modification of the Law 15/2003, of April 8, for Family Mediation (BOE no. 177 of 26 July 2005 and BOC no. 130 of 5 July 2005)
Andalucía
Act 1/2009, dated February 27, for regulating family mediation in the Autonomous Community of Andalusia (BOE no. 80 of April 2 2009 and BOJA no. 50 of 13 March 2009)
Decree 37/2012, dated February 21, which approves the Regulation for the Development of Act 1/2009, February 27, regulating family mediation in the Autonomous Community of Andalusia (BOJA no. 46 of 7 March 2012)
Aragón
Act 9/2011, of March 24, for the Family Mediation of Aragon (BOA no. 70 April 7 2011)
Cantabria
Act 1/2011, of March 28, mediation for the Autonomous Community of Cantabria (BOC no. 66 of 5 April 2011)
Program Structure
The credit structure for the Conflict Resolution and Organizational Mediation Specialization program is compiled in the following table. Since it is a distance program and not subject to classroom attendance, there is no specific start date so, the student can enroll at any time, provided there are spaces available:
| CREDITSa | |
|---|---|
| 1st Part: Subjects | 33 |
| 2nd Part: Final Specialization Project | 10 |
| TOTAL | 43 |
a. The equivalent value of credits can differ according to the university granting the degree.
Duration
The program in Conflict Resolution and Organizational Mediation has 43 credits.
The duration of the program in Conflict Resolution and Organizational Mediation varies between 9 and 12 months, depending on the student's dedication. In this period of time, the student must have successfully passed all the evaluated activities and approved the Final Project, if any.
Objectives
General Objective:
- Train professionals to have a general knowledge of conflict theory, of the necessary skills and techniques to constructively deal with conflicts occurring in the organizational field.
Specific Objectives:
- Develop conflict/dispute resolution/transformation abilities within organizations.
- Train in mediation techniques and skills.
- Facilitate organizational project development and design and conflict resolution systems.
Career Opportunities
Some career opportunities for the Conflict Resolution and Organizational Mediation Specialization Program, among others, are:
- Human Resources, Organization and Communication Departments.
- Business owners and managers of SMEs and large corporations.
- Professionals in recruiting, hiring and staff training fields.
Study Plan
The Conflict Resolution and Organizational Mediation program is made up of 11 subjects, and in the case of Specialization, Post Graduate or Expert, of a Final Work Project or Final Specialization Project.
- 1st PART: SUBJECTS
The subjects provide the understanding and knowledge of the dynamics and consequences of organizational conflicts as well as the learning of conflict resolution skills in the organizational context.
The goal is to obtain an overview of the subject that adequately prepares specialists for better workplace performance.
The corresponding subjects and hours making up the first part are shown in the following table:
| 1st PART: SUBJECTS | ||
|---|---|---|
| # | SUBJECTS | CREDITS |
| 1 | Conflict Theory I | 3,5 |
| 2 | Conflict Theory II | 3,5 |
| 3 | Organizational Structure and Change | 2,5 |
| 4 | Organizational culture and climate | 2,5 |
| 5 | Strategic Management of Human Resources | 3 |
| 6 | Communication and Conflict | 3 |
| 7 | Labor Risk Prevention: OHSAS 18001 | 3 |
| 8 | Negotiation and Conflict Resolution Techniques | 3 |
| 9 | Mediation I: Definition and Principles, The Mediator, role and functions | 3 |
| 10 | Mediation II: Mediation Techniques and Strategies. Co-mediation. Mediator’s Ethic. | 3 |
| 11 | Resolution/Transformation of conflicts in the organizational field. | 3 |
| TOTAL | 33 | |
These subjects, despite being independent from each other, are self-sufficient and structured according to a consistent pedagogical order that facilitated their understanding of increasing complexity. Each subject is divided into basic theme units or chapters, whose content includes printed material to be studied in order to satisfactorily answer the assessment tests.
- 2nd PART: FINAL SPECIALIZATION PROJECT
In the case of Specialization, Post Graduate or Expert, of a Final Work Project or Final Specialization Project, that will be a paper on a subject studied in the course and applied to the student's environment.
| 2nd PART: FINAL SPECIALIZATION PROJECT | ||
|---|---|---|
| # | SUBJECTS | CREDITS |
| 1 | FINAL SPECIALIZATION PROJECT | 10 |
| TOTAL | 10 | |
Management
- Dr. Ramón Alzate Saez de Heredia. Doctor of Philosophy and Educational Sciences from the Basque State University. Psychology professor at the Basque State University.
- Dra. Cristina Hidalgo González. Doctor in Quality Control. Business Administration from the University of Leon. Associate Professor in the Department of Applied Economics at the University of Leon.
- Dr. Carmen Lilí Rodríguez Velasco. Doctorate in Education from the Iberoamerican International University. Master in Occupational and Organizational Psychology from the University of Havana, Cuba. Academic Coordinator of the International Management Development Area, Business Organization and Human Resources and FUNIBER professor.
- Dra (c). Ana Godoy Magdaleno. Doctor of Philosophy from the Basque State University (in process). Associate Degree in Advanced Studies from the Basque State University. Mediation Expert: policy areas and techniques applied to conflict resolution, from the Compluntense University of Madrid. Academic Coordinator of the Master Program in Conflict Resolution and Mediation and its Specializations.
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International Academic Board
- Dr. Ignacio Bolaños. Mediation Area at the Compluntense University of Madrid.
- Dr. Alberto Jorge. Visiting Professor UNESCO Chair in University Management at the Polytechnic University of Catalonia. Associate Professor at the School of Management and Administration (EADA).
- Antonio Vega. Associate Degree in Administration and Management from ESADE. Master in Human Resource Consulting and Management from the University of Barcelona. Coach and Consultant inn Strategic Planning, Leadership and Organizational Development. Humaniza Foundation President.
- Sandra Sacristán Maza. Master in Conflict Resolution, Team Coordinator at the Municipal Mediation Centre of Viladecans.
- Carlos Romera.Master in Criminology. University Center for Conflict Transformation GEUZ.
- Alejandro Marcelo Nató. Esq. Attorney at Law. Master in Neuro Linguistic Programming. Master in Conflict Resolution and Mediation. Carter Center Consultant in Means of Communication and Social Conflicts in Bolivia.
- Lucía Gorbeña. University Center for Conflict Transformation (GEUZ).
- Amaia Aguirre.University Center for Conflict Transformation (GEUZ).
- Dra. Cristina Merino.University Center for Conflict Transformation (GEUZ).
- María Gabriela Rodríguez. Professor. Associate Professor at the University of Lomas of Zamora. Master in Neurolinguistic Programming. Mediator, Facilitator and Specialist community conflicts management, dialogue processes and building consensus.
- Diego Checa. Researcher at the Institute of Peace and Conflict Studies at the University of Granada.
- Alberto José Olalde. Social worker. Master in Conflict Management and Resolution: Mediation. Master in Criminology. European Master in Mediation. University Center for Conflict Transformation GEUZ.
- Ma. Eugenia Luna Borgaro. Master in Psychology. Masters in Human Resources.
- Dr (c) Fernando Die Badolato. Attorney at law and Mediation Expert: Action and Applied Conflict Resolution Techniques Areas at the Complutense University of Madrid.
- Inmaculada Urruela. Associate Degree in Social work. Technical Advisor in Juvenile Justice.
FUNIBER Training Scholarships
The Iberoamerican University Foundation (FUNIBER) periodically delivers an economic baseline with extraordinary character for FUNIBER scholarships.
To apply for it, you only need to send your application for a scholarship on the website’s main page with the required data, and the evaluation committee will examine the suitability of your candidature to be granted economic aid, in the form of a FUNIBER scholarship.